This award was sponsored by KBS Intelligence.

Congratulations to Auto & General's Insurance, Claims Investigation Unit & Risk Assessment Hub for their work on 'Reckless Driving and Multi-Vehicle Claim Discrepancies'.  The nomination highlighted the work of Georgia Batty, Dalena Nguyen, Jasmin Giles and Simon Pamplin (Crash Reconstructionist)

This investigation focused on a complex three-vehicle collision claimed to have occurred in Marsfield, NSW. Initial claims suggested the Insured Vehicle (a 2018 Mercedes-Benz GLC250) slipped at a roundabout and impacted a parked Third Party Vehicle 1 (TPV1), pushing it into Third Party Vehicle 2 (TPV2).

Through comprehensive forensic accident reconstruction, advanced data retrieval (Event Data Recorder and Infotainment module), and scene analysis, the investigation conclusively demonstrated extreme reckless driving by the insured, revealed that TPV2 was not involved, and exposed significant inconsistencies with the claimed incident narrative.

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